Start Your Journey in Banking With This Dynamic Call Centre Learnership
Are you a recent graduate looking to enter the financial services industry? The PPB Voice Branch Learnership 2025 is your gateway to building a professional future in one of South Africa’s most established banking institutions. This 12-month opportunity is perfect for young individuals seeking structured training, hands-on experience, and a nationally recognized banking qualification.
If you’re ready to turn academic knowledge into career success, this learnership is your ideal stepping stone.
About the PPB Voice Branch Learnership
This programme combines theory and practice in a fast-paced call centre environment, known as the Voice Branch. Learners receive industry-specific knowledge, practical experience, and the chance to complete an NQF Level 5 Certificate in Banking, which includes FAIS accreditation.
By participating in this programme, you’ll develop critical skills needed to excel in banking and customer service, with direct exposure to the daily operations of a professional banking environment.
Programme Duration
- Start Date: 01 October 2025
- End Date: 30 September 2026
Monthly Stipend
- R6,800 per month
- Student Medical Aid included
What You Will Learn
Voice Branch Operations
Gain a comprehensive understanding of call centre processes and how they contribute to customer satisfaction and business performance.
Financial Products and Regulatory Insight
Learn about banking products, customer demands, and compliance with financial and legal regulations in South Africa.
Professional Communication
Master telephone and email etiquette. Develop strong verbal and written communication skills to interact confidently with clients.
Client Relationship Building
Understand how to resolve client inquiries, handle sensitive information, and maintain long-term relationships through service excellence.
Critical Thinking and Information Processing
Apply analytical skills to evaluate information, respond to customer needs, and make quick, effective decisions in real-time.
Why You Should Apply
This learnership isn’t just a short-term programme—it’s a career catalyst. By the end of the 12 months, you’ll walk away with:
- A recognised Certificate in Banking
- Valuable work experience in a leading financial institution
- FAIS accreditation, opening doors to permanent banking roles
- Sharpened professional skills that boost your employability
Whether you’re passionate about finance, customer service, or just looking to grow in a structured environment, this opportunity puts you in the driver’s seat of your career.
Eligibility Requirements
To be considered for this life-changing opportunity, applicants must meet the following criteria:
- Be a South African citizen
- Age: Between 18 and 30 years
- Education: Completed an undergraduate qualification
- English proficiency: Able to read, write, and speak fluently
- Computer literate
- Not employed permanently
- Not studying at any institution
- Not registered for another learnership or internship
- Work experience: Maximum of 6 months
If you meet the above and are driven, disciplined, and eager to learn—this programme is designed for you.
Application Process
Interested candidates can apply via the official recruitment portal. Be sure to prepare your documents in advance, including your ID, proof of qualification, and updated CV.
Warning: The institution will never request money or payment during recruitment. If approached, report it immediately.
Fraud Hotline: +27 800 222 050
Email: TransactionFraudOpsSA@standardbank.co.zaRelated Post:
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Secure Your Future in Banking
The PPB Voice Branch Learnership 2025 offers more than just employment—it gives you a platform to thrive. With comprehensive training, real-world experience, and nationally accredited qualifications, this programme sets you on a path to long-term success in the banking industry.
Take action today. Apply now and invest in a better tomorrow.
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