Thorburn Security Solutions invites highly motivated candidates to join its professional talent pool as Reaction Officers. This opportunity is ideal for security professionals who excel in fast-paced environments and are committed to maintaining safety across mining, corporate, retail, educational, and residential sectors. Reporting to the Security Manager, the successful candidate will oversee day-to-day security operations and ensure a safe environment for all employees and visitors.
About Thorburn Security Solutions and the Tsebo Group
Thorburn forms part of the Tsebo Solutions Group, a recognised African leader in Integrated Workplace Management Solutions. The Group reduces operational risks and complexities for clients while improving productivity and service quality. Tsebo delivers a wide range of services, including Facilities Management, Protection Services, Workspace Design, Cleaning and Hygiene, Catering, Pest Control, Engineering, Energy Solutions, and Remote Camps.
With a strong commitment to professional growth, Tsebo focuses on developing employees who understand client needs and consistently uphold service excellence.
Key Responsibilities of the Reaction Officer
Reaction Officers hold a vital role in safeguarding people, property, and organisational assets. The position requires vigilance, discipline, and a proactive approach to security operations.
Protection of People and Assets
The officer ensures the safety of employees, visitors, buildings, and movable assets. This responsibility includes identifying risks and taking immediate action when required.
Regular Patrolling
Routine patrols help maintain security standards. Officers monitor high-risk areas, observe activities, and prevent potential incidents.
Surveillance and Monitoring
The role requires vigilant monitoring of surveillance systems. Officers identify irregularities, report suspicious behaviour, and support investigations.
Inspection Duties
Officers inspect buildings, equipment, and operational areas to ensure compliance with safety protocols and organisational procedures.
Access Control Management
Managing entry and exit points is essential. Officers verify credentials, regulate movement, and ensure strict adherence to access control policies.
Emergency Response and Alarm Handling
In emergencies, officers mobilise support through alarms and communication devices. They respond quickly to protect individuals and assets.
Traffic and Visitor Coordination
Directing site traffic and assisting visitors ensures safe and efficient daily operations.
Detailed Reporting
Accurate reporting is crucial. Officers document incidents, observations, witness statements, and security activities in a professional manner.
Equipment Maintenance
They ensure security equipment remains functional through routine checks and preventative maintenance.
Customer Service Excellence
Professional communication and courteous service reflect the company’s standards. Officers support clients and visitors with integrity and respect.
Regulatory Compliance
Compliance with local, provincial, and national regulations is mandatory. Officers follow legal guidelines and company procedures at all times.
Incident Management
From fire prevention to accident investigations, officers follow established protocols to manage incidents effectively.
Useful links:
1. City of Cape Town: Metro Police and Traffic Learnerships 2026
2. Sumitomo Rubber SA: YES Learnerships 2025/2026
3. Lucchini SA Production Technology Learnerships 2026
4. Bidvest International Logistics YES Programme 2025
5. Limpopo Department of Education Opens 120 Learner Support Agent 2025
Required Skills and Competencies
Candidates must demonstrate strong observation skills, attention to detail, and the ability to remain composed during high-pressure situations. Effective communication, both verbal and written, is essential. The role demands professionalism, physical readiness, and a commitment to delivering excellent service.
Knowledge of emergency procedures, property patrol methods, and conflict management is critical. The ability to enforce rules while maintaining professionalism is highly valued.
Minimum Qualifications
Applicants must meet the following requirements:
- Grade 12 or Grade 10/11 with at least two years’ experience
- PSIRA Grade A and Grade B certification
- Armed Response Certificate
- Firearm Competency (Handgun, Shotgun, Rifle)
- Valid driver’s licence
- Strong report-writing and communication skills
- Willingness to relocate as required
Apply Here
Why This Role Matters
This role offers a strong professional pathway within a respected security organisation. Thorburn provides opportunities for growth, ongoing training, and exposure to diverse security environments. Reaction Officers play a critical part in maintaining safe workplaces and supporting organisational integrity.
Advance Your Professional Security Career
If you are disciplined, reliable, and committed to safety excellence, this is an exceptional opportunity to join a trusted security provider. Thorburn Security Solutions encourages qualified candidates to apply and contribute to a safer, more secure environment across South Africa.
Step confidently into a rewarding security career and become part of a team that values professionalism and service excellence.