Application Deadline: 23 May 2025
Salary: R269,499 per annum
Department: Employment and Labour
Location: Eastern Cape (Multiple Labour Centres)
Application Type: Z83 Form + CV in one PDF document
Experience Required: None
The Department of Employment and Labour is actively hiring for 32 Client Service Officer (UIF) positions across various Labour Centres in the Eastern Cape. This is a rare opportunity for matriculants and first-time job seekers to enter public service and gain vital experience in unemployment insurance administration and frontline public service.
Who Should Apply?
Are you a South African citizen with a Grade 12/Senior Certificate and strong communication skills? This entry-level government job could be the stepping stone to your public service career. No prior experience required.
Available Posts and Reference Numbers
| Labour Centre | Ref No. | No. of Posts |
|---|---|---|
| Butterworth | HR4/4/5/01 | 3 |
| Cradock | HR4/4/5/02 | 3 |
| eMaxesibeni | HR4/4/5/03 | 3 |
| Fort Beaufort | HR4/4/5/04 | 2 |
| Lusikisiki | HR4/4/5/05 | 3 |
| Graaf-Reinet | HR4/4/5/06 | 3 |
| Komani | HR4/4/5/07 | 3 |
| Makhanda | HR4/4/5/08 | 3 |
| Maletswai | HR4/4/5/09 | 3 |
| eQonce | HR4/4/5/10 | 3 |
| Nqanqarhu | HR4/4/5/11 | 3 |
Minimum Requirements
- Grade 12 / Matric certificate
- South African citizenship
- Willingness to learn and serve in a high-volume public environment
Key Knowledge Areas
- Unemployment Insurance Act & Regulations
- Unemployment Insurance Contributions Act
- PFMA (Public Finance Management Act)
- POPIA (Protection of Personal Information Act)
- UIF and Labour Department policies and procedures
- Batho Pele Principles
Core Duties
- Screen applicants for UIF benefits
- Process UIF claims and continuation forms
- Perform administrative support tasks
- Engage with walk-in clients and offer accurate advice
- Maintain UIF operational compliance at the Labour Centre
Required Skills
- Communication (verbal and written)
- Computer literacy (MS Word, Excel, email)
- Conflict management and time management
- Listening and customer service etiquette
- Ability to interpret legislation (UIF Act, Contributions Act)
- Telephone etiquette and teamwork
- Analytical thinking
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How to Apply (Step-by-Step)
- Download the latest Z83 application form from www.gov.za/documents.
- Fill out the form completely, initial all pages, and sign.
- Prepare a detailed CV – include contact details, school achievements, and work history if any.
- Combine your Z83 + CV into one single PDF file.
- Send your application via email or deliver it physically to the Labour Centre you’re applying to (see details below).
Important: Only the Z83 form and CV should be included. Do not attach qualifications or ID at this stage. These will be requested if you are shortlisted.
Submission Addresses (Email & Physical)
| Labour Centre | Hand Delivery Address | |
|---|---|---|
| Butterworth | Jobs-EC4@labour.gov.za | ERF 9369 Blyth & Robison Streets |
| Cradock | Jobs-EC3@labour.gov.za | 73 Frere Street Centre, Cradock |
| eMaxesibeni | Jobs-EC4@labour.gov.za | 52 Church Street, eMaxesibeni |
| Fort Beaufort | Jobs-EC2@labour.gov.za | 528 Alice Road, Old Teba Building |
| Lusikisiki | Jobs-EC8@labour.gov.za | Stanford & Jacaranda Street |
| Graaf-Reinet | Jobs-EC9@labour.gov.za | 63 Church Street, Graaf-Reinet |
| Komani | Jobs-EC10@labour.gov.za | 10 Robinson Road, Komani |
| Makhanda | Jobs-EC7@labour.gov.za | 20 High Street, Makhanda |
| Maletswai | Jobs-EC7@labour.gov.za | 80b Somerset Street, Maletswai |
| eQonce | Jobs-EC9@labour.gov.za | 41 Arthur Street, Qonce |
| Nqanqarhu | Jobs-EC6@labour.gov.za | 1 Royal Road, Nqanqarhu |
Application Deadline
Walk-in: 23 May 2025 at 16:00
Online email submission: 23 May 2025 at 00:00 midnight
Applications submitted late, with incorrect Z83 forms, or as image files (JPEG) will be disqualified.
Contact Officials (For Enquiries)
- Ms N Getyeza: 047 491 0656
- Ms L Nongena: 039 254 7201
- Mr T Mgudane: 046 645 7700
- Ms N Mkonto: 048 881 3010
- Mr S Mshumpela: 049 892 2142
- Mr S Thambo: 045 807 5477
- Ms N Ntlokwana: 046 622 2104
- Ms N Mvanyashe: 045 932 1077
- Mr R Mbali: 051 633 2633
- Ms N Mtwa: 039 253 1996
- Mr Mbande: 043 718 8380
Employment Equity Commitment
The Department of Employment and Labour is an equal opportunity employer. Preference will be given to candidates in line with the Department’s Employment Equity Plan, including women, youth, and persons with disabilities.
Important Notes
- Only shortlisted candidates will be contacted.
- Shortlisted applicants must bring certified documents to the interview.
- Foreign qualifications must include a SAQA certificate (if shortlisted).
- Pre-employment checks will be done for successful candidates.
- Submitting your application grants consent under the POPIA Act for the Department to process your personal information.
Tags:
#DepartmentOfEmploymentAndLabour #UIFJobs #SouthAfricaJobs2025 #GovernmentJobsSA #ClientServiceOfficer #Z83ApplicationForm #EasternCapeVacancies #EntryLevelGovernmentJobs #MatricJobsSA #PublicServiceCareers #LabourCentreJobs #UnemploymentInsuranceFund #BathoPelePrinciples #YouthEmploymentSA #DepartmentVacancies2025
