Fidelity Cash Solutions is currently recruiting for a permanent ATM Custodian to join their operational team based at the Welkom Branch in the Free State. Reporting directly to the Branch Manager, the primary focus of this position is the secure replenishment, maintenance, and transaction handling of client automated teller machines (ATMs).
Fidelity Services Group supports global fair practice and business ethics. In alignment with their transformation policy, historically disadvantaged candidates and Black female candidates are strongly encouraged and prioritized for this intake.
Vacancy Overview
| Feature | Details |
| Hiring Company | Fidelity Cash Solutions (FSG) |
| Position Title | ATM Custodian |
| Location Hub | Welkom, Free State |
| Experience Level | Associate (Industry Experience Required) |
| Employment Type | Permanent |
| Closing Date | 30 May 2026 |
Minimum Entry Requirements
Due to the high-risk nature of cash-in-transit (CIT) and banking infrastructure, applicants must strictly possess the following compliance credentials:
- PSIRA Status: Valid and active PSIRA Grade B accreditation (minimum).
- Industry Certification: Valid Cash-In-Transit (CIT) certificate.
- Tactical Licensing: Completed firearm training for both Handgun and Rifle alongside a valid SAPS Competency Certificate.
- Licensing: Valid South African driver’s license.
- Background: 100% clean criminal record (subject to rigorous screening).
- Tech Skills: Fully computer literate and capable of learning specialized transaction software.
- Flexibility: Willingness to travel and work overtime as operational needs dictate.
Key Performance Areas (KPAs)
The successful candidate will manage high-value logistics on a daily basis, including:
- Executing the physical loading and replenishment of designated client ATMs daily.
- Securing, balancing, and completely accounting for all cash transactions.
- Attending to basic mechanical and software technical faults on-site at ATMs.
- Maintaining strict compliance with company Trans Track scanning operations.
- Adhering cleanly to dual-custody key protocols and asset protection safety standards.
- Interacting professionally with banking clients and retail merchant representatives.
Core Competencies & Personal Attributes
- Integrity: Absolute honesty and reliability when handling bulk cash assets.
- Vigilance: High situational awareness and constant alertness in the field.
- Assertiveness: Ability to enforce safety protocols and security perimeters under pressure.
- Communication: Exceptional verbal and language abilities to liaise with branch dispatch.
Itumeleng’s Insider Tip: The CIT Compliance Priority
CV Optimization: ATM Custodian positions are highly vetted. To pass the electronic screening filter, your CIT Certificate, SAPS Firearm Competency (Handgun & Rifle), and PSIRA Grade B must be listed clearly on the very first page of your CV. Do not bundle them under a generic “Certificates” heading—write them out completely so the HR officer can immediately check off your high-risk compliance eligibility.
How to Apply
Applications must be submitted through Fidelity’s official online career registry portal before the system locks.
- Application Portal: Fidelity Services Group Online Careers Portal
- Vetting Window: If you have not been contacted by HR within ten (10) working days after the closing date (30 May 2026), please consider your application unsuccessful.
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